Digital Key
Easily open the door of your accommodation with your smartphone
Digital key
Always to hand
Access to your accommodation & facilities
Digital key via the Hof van Saksen App
Easily open your accommodation with the digital key. Once you have completed the steps below, you can drive directly to your accommodation upon arrival at the resort.
Download the app and log in
The Hof van Saksen App can easily be downloaded from the App Store or the Google Play Store.Pre-arrival checklist
You unlock the key by checking in digitally via the app and going through the checklist.Follow the steps for use
To use the digital key, we ask you to turn on location services and Bluetooth.Unlock the door
To open a door hold the phone against the lock.Sharing your digital key
For added convenience, multiple people can have access to your accommodation key. Starting four days prior to your arrival, you can easily share the key with your travel companions. This option will be automatically displayed in your key overview.
- Click on the key
- Go to "share key"
- Share the link shown with your travel companions (e.g. via WhatsApp or e-mail)
Answers to all your questions
This is annoying. Try the following:
- Check that you have downloaded the latest version of the Hof van Saksen App.
- Is this not the case? Then make sure you update the app to the latest version and log in again.
- Do you have the latest version? Then log out, close the app and then log in again.
- Do the above steps not work? Delete the app and download the app all over again.
- Is the digital key still not working? Try it on another device and log in with your credentials.
Download the Hof van Saksen App and log in with your account. In addition, switch on your bluetooth, location and 4G/5G internet. You can also use wifi. We do recommend a 4G/5G internet connection in order to make optimal use of the key.
View instruction video
No worries. Just go to the reception of the resort, our staff will be happy to help you.
Once you have made your booking, the digital key will be visible in the app. You can use the key as of 4 p.m. on your arrival day once you have completed all the steps. We will indicate which steps are still required (for example payment, sending us the names of your travelling companions). Are you staying in a Newborn or Children's Farm? Then you will have access to the accommodation from 3pm.
You will find the key in the app once you have followed the steps below in the Hof van Saksen App or in your account on our website:
Did you complete all the steps but are still unable to see the key in the app? Please contact the reception of the resort. We will be happy to assist you.
Good to know: the key is only visible in the app and not on the website. This is from about 7 days before arrival. Around 4, the key turns green, and is ready to use. Want to know more? See here for more information about the digital key.
- Pay any outstanding amount.
- Inform us of your travelling companions;
- Let us know what time you expect to arrive.
- Complete your emergency contact information
Did you complete all the steps but are still unable to see the key in the app? Please contact the reception of the resort. We will be happy to assist you.
Good to know: the key is only visible in the app and not on the website. This is from about 7 days before arrival. Around 4, the key turns green, and is ready to use. Want to know more? See here for more information about the digital key.
Yes, this is possible. However, we recommend using 4G/5G for the best connection.
No problem, we offer free wifi at our resort. This way you can still use the digital key!
As the main booker you will receive a digital key giving you access to all accommodation within the booking. You can share this key. If you want to share the key with your travel group, you share it per accommodation per travel companion. The travel companion will only receive the key to the accommodation for which it is shared.