Will I receive a payment confirmation after my payment?
If you have paid via an electronic bank transfer, you will not receive a payment confirmation.

If you have paid in “My Booking” via iDeal, PayPal or Credit Card, you will receive a payment confirmation by email.

You can check your reservation online via your booking confirmation. Click on the “My Booking” link at the top left.

If you have not yet paid, you will receive a message from us.

Unfortunately, it’s not possible as yet to view and pay for group bookings online.
 
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I have lost my booking confirmation. What should I do?
You will receive your booking confirmation and invoice by e-mail within 3 days after your booking has been processed. Please call the Contact Center if you have lost your confirmation. We will then send your booking confirmation again by e-mail. You should keep this in a safe place, print it out and bring it with you to the park. Please call the Contact Center on tel. +31-(0)70 300 35 06.
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My invoice for a booking is incorrect. What should I do?
When Landal GreenParks processes your booking, Landal GreenParks sends you a booking confirmation and an invoice by e-mail within 3 days after the booking is made. You should check this confirmation for mistakes as soon as you receive it. Please inform Landal GreenParks immediately in the case of mistakes. Please do this by telephone. Please call the Contact Center on tel. +31-(0)70 300 35 06.
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When must I pay for my booking?
When you make a booking you are required to make a deposit of 30% of the total amount.    

Hof van Saksen must have received the remaining amount due no later than 8 weeks before the start of your stay at Hof van Saksen as specified in the booking confirmation.

If the booking is made within 8 weeks of the start of your stay, the entire amount must be paid immediately.

See our general conditions for a complete overview of the payment conditions.
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Is paying online safe?
Security is very important to Landal GreenParks and therewith Hof van Saksen. We treat your information with strict confidence. We do this for you by: Working with a reliable partner such as Ogone Using a secure environment for the payments section A Secure Socket Layer (SSL) to protect personal information when sending it over the internet. This will be apparent through the appearance of a padlock at the bottom right of your screen when you are in the online payment section. 
SSL is an industry standard that is supported by most browsers, including Microsoft Explorer 2.1 and higher, Netscape Navigator 2.0 and higher, AOL 3.0 and higher and other popular web browsers. 

We use it to fully encrypt the data related to your credit card or other form of payment, as well as your name, address and other personal information to ensure that when it is send over the internet third persons are unable to read it.
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