I have lost my night registration form. What should I do?
You can fill in your night registration form digitally. You do this via your Hof van Saksen account. Go to www.hofvansaksen.com/login and create an account. Click on 'manage my booking'. Then click on 'travel party', you can now fill in the form.
 
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Which documents can I use to check in at the resort?
During your stay you may be asked for your booking confirmation and/or ID card.
Would you be so kind as to complete the night registration before your departure?
You can fill in and modify the night registration in your personal online environment. For combination reservations please contact Contact Centre or the reception of Hof van Saksen.
 
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Can I also check in earlier or arrive earlier?
The key cards will be sent to your reservation address at the latest 3 days before arrival. Your accommodation is available from 16.00 hours. The 'children's' farmhouse (4CK, 6CK and 8CK) and Newborn (4CEN) are ready for you at 15.00 hours.

If you have not received these key passes, you can collect them from 12.00 at Reception. You will not receive your key passes in advance if you have an outstanding payment, a last minute booking or a change in your existing booking.

You are welcome to use the facilities already. From 12:00 you can pick up a day pass at the reception.
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I can't make it to Reception before closing time. What should I do?
Reception is open daily until 9pm. There is 24-hour security service in case you arrive after hours. 
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Can I pay by credit card at the resort?
It is possible to pay at the resort with cash (denominations up to € 200.00), debit card, VISA and Mastercard. At Reception you can also pay by American Express.
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