I paid for my booking with a gift card and want to cancel/rebook it. How do I get my money back?
If you rebook to another stay, the amount you used from the gift card will be transferred to your next stay. If you cancel your stay and are entitled to a refund, the amount will be automatically transferred to your bank account within 4 weeks.
*For cancellations, we may charge a fee depending on the arrival date and time of booking.
*For cancellations, we may charge a fee depending on the arrival date and time of booking.