Where can I find the house number of my booked accommodation?
The house number will be confirmed upon arrival at the resort. Would you like to know the house number before then? You certainly can! From one week before your arrival, you can find the provisional house number of your accommodation in the app and in your account.
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Where can I find information about the interior of the accommodation?
The easiest way to find details about the facility is via your account. Click on the booking and at the top of the page you will soon find the 'My accommodation' button. Or look in the Hof van Saksen app, here you will find your accommodation under 'Booking details' and then 'My accommodation'.
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Is there dishwashing liquid, toilet paper and coffee in the accommodation?
You are welcome to visit the park/minimarket for necessities such as toilet paper, dishwashing liquid, and coffee (if the park where you are staying has one).
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Are there towels in the accommodation?
There is no need to bring towels because the accommodation provides two towels per person. Do you want to order more towels? You can do so in your account's 'extras' section. This set includes two large luxury towels (140x70cm).
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With how many people can I stay in my accommodation?
The description of the accommodation states how many people the accommodation is suitable for. This number corresponds to the number of beds available in the accommodation and is the maximum number of persons allowed. Due to safety regulations, it is not possible to accept more persons. It is therefore not possible to create extra beds in the accommodation. Children up to 2 years old sleep in a cot. Only one child in a cot is permitted per accommodation (with the exception of the larger accommodations, where several cots fit).
 
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Is bedlinen available in the accommodation?
Yes, bed linen is provided in the accommodation and the beds are made for you on arrival. Now that's a real holiday!
 
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What is meant by cot linen?
If you have indicated that you wish to use a cot, we will provide the cot linen. For example, we make sure that the mattress of the cot is covered cleanly with an under sheet, which sits completely under the mattress. The package also includes a children's blanket (blanket incl. fitted sheet attached) that you can use. Of course, you can also bring your own blanket or sleeping bag for the baby. The cot linen is compulsory though, so a fitted sheet is always present for hygiene. Please note that charges are also made for the cot linen.
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What exactly is meant by a children's bed?
A cot is a bed measuring 1.20 x 0.60 m and suitable for toddlers (suitable for kids up to 3 years old). It can be a camping bed or a wooden cot. You can see what kind of children's bed is available per accommodation. Children aged 3 and over sleep in a single bed. When making your booking, please indicate whether you would like to use a children's bed, and we will provide the children's bed linen. Please note that there is also a charge for the children's bed linen. 

Please note: in the Newborn (4CEN) and 4-persons children's farm (4CK) cots are standard. 
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