We may ask for a deposit, which is a sum of up to €500. In most cases, we will inform you about this before your stay. You have not been informed, but would like to know in advance? Please contact our reception.
The key cards will be sent to your reservation address at the latest 3 days before arrival. Your accommodation is available from 16.00 hours. The 'children's' farmhouse (4CK, 4CEK, 6CK, 6CEK, 8CK and 10CEK) and Newborn (4CEN) are ready for you at 15.00 hours. You are welcome to use the facilities already. From 12:00 you can pick up a day pass at the reception.
We use a digital key. On the day of arrival, keep a close eye on the app. When the key turns green it is ready for use. No need to go to reception and your holiday can start immediately!
We use a digital key. On the day of arrival, keep a close eye on the app. When the key turns green it is ready for use. No need to go to reception and your holiday can start immediately!
No worries. Reception is open daily until 9pm. Expecting to arrive later? No problem. We use a digital key. On the day of arrival, keep a close eye on the app. When the key turns green it is ready for use. No need to go to reception and your holiday can start immediately! In case of problems, you can always report to security, who are on site 24/7.
You can still check in while at home. This can be done through your account or in the Hof van Saksen app. All of the steps are outlined here. Pay the balance, enter your travel group, and set your arrival time. That's very useful! When you arrive at the resort at 16:00, you can drive straight to your accommodation.
Check-in actually already happens at home. But if someone other than the main booker arrives at the accommodation first and already has a key. Of course, this is not a problem.