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About the accommodation

Are pets allowed in the accommodation?
Nice that you want to bring your pet! Of course this is possible. So you can enjoy a holiday together. Good to know:
- Four-legged friends are welcome at the reception and the Grand Cafe in the Havezate.
- Let them run free on the special dog playing field or let them out on the dog walking strips. These are indicated on our resort map. 
- Dogs are allowed to swim in the small ponds. Dogs are not welcome in the recreational lake or on the beach.
- Make sure your dog is leashed throughout the resort. Do not let it loose in the meadow near car parks P2 and P3. This will scare the (pregnant) sheep.
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Can I separate my waste during my stay?
The less household waste, the better it is for nature. At Hof van Saksen you will find containers for glass, paper and household waste. We deliberately do not separate household waste. This is separated at the waste management plant, where valuable materials are retained and recycled instead of incinerated. By not separating waste ourselves, we get better results. The collection stations for glass, paper and household waste are spread around the resort. Look on the map for the one nearest you.
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I would like to receive visitors during my stay. Is this possible?
Cosy! If your visitors are not staying over, you don't need to pass anything on to us. Will they stay over? They can. In that case, you pay bed linen and tourist tax per person. Go to your account and add your travel companion to 'my travel group'. There, you can choose to add an extra travel companion for the entire stay or for part of the stay. Select the arrival date and departure date of your guest and add them to your travel companion.
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Can we park at the accommodation?
We are a car-low resort, which means that cars are only allowed on the resort during arrival and departure days. In this way, the atmosphere and authentic character of our Saxon farms is fully appreciated! You can unload and load your belongings by car. You can then park your car in the central car parks P1, P2 or P3. Are you disabled and do you have an explanation for this? Please let reception know. You can then use the disabled parking spaces. When staying in accommodation type 4B, 6B1 or 6B2, you can park at the accommodation.
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There is a malfunction in my accommodation
How inconvenient that you experienced inconveniences during your stay. If you notice a disturbance, please notify reception. We will then work to resolve the problem as soon as possible. Is the reception area closed? In an emergency, dial +31 (0)592 24 59 50 to reach a member of staff.
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Can I barbecue at my accommodation?
You are allowed to barbecue during your stay. When doing so, please keep in mind that you are not standing under the thatched roof, but rather a bit up the terrace. This is to reduce the risk of a fire. During the summer, there can sometimes be a prolonged drought at the resort. In this case, barbecuing is not allowed. In doubt? Then ask at reception on arrival at the resort.

Please note that the coals should not be thrown in the underground container afterwards, unless they are completely burnt out and smouldered. So leave the barbecue for a long time before cleaning this up.
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On the resort

Is it possible to extend my stay?
Subject to availability, you can extend your stay. You can do this during your stay at Reception or before your arrival by calling the Contact Centre at +31-(0)70 300 35 06 (normal call charges).
 
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Can I charge my electric car?
Hof van Saksen has 26 loading bays. This leaves 20 charging spots at P1 and 6 charging spots at Daytime Guest car park. In order to give everyone as much opportunity as possible to charge, we request that you make room for the next person at car park P1 after 12 noon. After 12 noon, a connection fee of € 2.00 per hour is automatically charged. In the case of the Daytime Guest car park, a connection charge of € 2.00 per hour is automatically applied after 6 hours.
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Night rest
The night hours at the entire resort are from 22.00 to 07.00. We kindly ask you to observe the night silence. Please also note that there are children who sleep well before 10PM.
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Recreational lake
- The recreational lake is not supervised.
- Swimming and playing is at your own risk.
- Diving is not permitted.
- Fishing is only permitted on the side of the recreational lake with the red and white windsock.
- The maximum depth of the recreational lake is approximately 2.5 metres. The depth at the drift line is approximately 0.75 metres.
- Dogs are not allowed on the beach.
- On the beach it is not allowed to cycle or make a campfire.
- The use of the ferry is entirely at your own risk.
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Is there a babysitting service for children?
Yes, at the resort we have our own childcare location. This is run by the professional babysitting service of Kinderdagverblijf Bij Ot & Sien. This is a small-scale and flexible childcare centre in Grolloo. The advantage is that the children simply stay at Hof van Saksen. So you can have a nice dinner out together or relax in the Spa & Wellness. It is also possible to book a babysitter in the evening, in which case the babysitter will come to your accommodation.
 
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Activities

How far in advance can I make a reservation for facilities or activities?
There are activities for both young and old people every day. Did you know that you can book all activities and facilities through the Hof van Saksen app? Check out the app's activity schedule and get inspired. Good to know: 

Bowling alley: 3 days in advance  
Restaurants: 2 weeks in advance  
Activities: 2 days in advance
Spa & Wellness: all year round
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Are there activities organised for children at the resort?
There are activities for both kids and adults every day. View the Hof van Saksen app's activity schedule to get inspired

Good to know: you can book weekend activities from Friday 12.00 noon and midweek activities from Monday 12.00 noon. Activities can be booked up to two days in advance.
 
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Is it possible to rent a bike on the resort?
Yes, that is possible! The resort has a bike rental with a wide range of bicycles. The bicycle hire is open daily. In the Hof van Saksen App you will find opening times and you can reserve a bicycle directly.
 
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Until when is my bike reservation valid?
We reserve the bike until 10:30 a.m. on collection day. The pick-up time is displayed in the app. Didn't you pick up your reserved bikes before then? Then we will make the bikes available again to rent to other guests.
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Where can I pick up my rental bike?
This can be done at the bicycle rental counter. The Bike Rental is located in the Brink, check the resort map for the exact location.
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